Communicating
Effectively
Effective communication is important in work/professional
life as well as personal life, but especially when working on collaborative
efforts with others. When you are
involved in projects with other stakeholders, it is extremely important to
communicate effectively and to work with them in the ways in which they
comfortable in order to achieve desired results. Projects almost always have over-arching goals
and objectives that require the collaborative efforts of multiple stakeholders
and therefore, as an ID or a PM, you need to learn to how to communicate
effectively and work through issues with others in a productive way in order to
meet the needs of the project.
My interpretation of each modality of, “the art of
effective communication,” was that each of the deliveries communicated the same
information but in different ways. In
the first modality, the message was clear and the needs were stated but because
it was a document, it could easily be shuffled in with other documents and not
given the important attention it obviously deserved. The voicemail was more immediate; you could
hear the concern in her voice and it was obvious that she took the time to call
to give her message a personal touch in order to get your attention. The face-to-face interaction is obviously the
most immediate presentation because you would be receiving the information in
real-time; which makes it almost impossible to ignore. While this is obviously the most direct route
and probably gets you results fastest; it is not always possible on projects
when working with remote team members.
It is very important therefore, to keep in mind that a personal touch is
often most effective and can get a team member’s attention (even remotely) through
a phone call or a skype session, etc. I
will keep this in mind with future projects when I’m working with others who
are unresponsive to email inquiries or requests.
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